With the warming temperatures, our Fire Department has been called to many properties where water is flowing from pipes that have frozen and burst.
If you see or suspect a water leak, please report it promptly by calling Ocean City dispatch’s non-emergency numbers at (609) 399-9111 or (609) 525-9122.
The Fire Department (OCFD) and Police Department (OCPD) are committed to minimizing property damage caused by water leaks. Upon receiving a report, emergency personnel will respond to assess the situation and, when possible, take actions to limit further damage. Emergency calls for service will continue to take precedence over public service calls such as water leaks. Homeowners are also encouraged to contact a qualified plumber or contractor to make emergency repairs.
When responding to water-leak incidents, the OCFD will attempt to:
Assess the affected area for safety hazards.
Locate and shut off a local interior water shutoff valve, if accessible.
Shut off the main water supply at the curb when necessary to stop active water flow.
Once water service has been shut off, residents are required to contact New Jersey American Water Company at 800-272-1325 to have water service restored. Property owners may also contact New Jersey American Water directly at any time to report water service issues. Please know that the OCFD cannot restore or turn water service back on to a property.
If owner contact information is available, the Fire Department will attempt to notify homeowners of water leaks or hazardous conditions discovered during an emergency response. But homeowner contact information is not always available.
With so many homes potentially affected, it’s important to look out for your neighbors to make sure their properties are OK.
Warm regards,
Jay A. Gillian Mayor
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Welcome to The City of Ocean City, New Jersey!
Ocean City is a town rich in history and a deep sense of community. Families have been vacationing in Ocean City for generations and many have made Ocean City their year-round home.
Our residents enjoy award-winning schools, world-class recreation facilities and outstanding municipal services from all city departments, including Police, Fire and Rescue, and Beach Patrol. Residents participate in activities for every age and interest including the cultural arts, music and theater as well as sports and recreation programs available at our many parks, playgrounds and city facilities. One of our local treasures is the Ocean City Community Center at 1735 Simpson Avenue, where families and individuals can enjoy the Ocean City Free Public Library, Ocean City Arts Center, Ocean City Historical Museum, Ocean City Aquatic and Fitness Center, and the Howard S. Stainton Senior Center under one roof.
The city also maintains and operates a municipal airport, 12-hole golf course, Aquatic and Fitness Center as well as the famed Ocean City Pops Orchestra.
Ocean City is also host to more than 200 family-friendly special events held year-round. Many of our events are popular family traditions, including the Night in Venice Boat Parade in July, the Baby Parade in August, our mile-long block parties in May and October, and our family-friendly First Night New Year’s Eve Celebration.
If you are vacationing in Ocean City, I know you’ll enjoy our seven miles of beautiful beaches and exciting Boardwalk lined with shops, restaurants and amusements. And be sure to visit our unique and charming downtown shops and restaurants located in the heart of town on Asbury Avenue.
I am truly proud to serve as mayor for this great community and hope you and your family enjoy your time in America’s Greatest Family Resort.
Welcome to The City of Ocean City, New Jersey!